Get answers to all your questions

The AdStep.io help centre covers account setup, brand guidelines, the approval workflow, publishing to Facebook, Instagram and LinkedIn, Amazon A+ export and troubleshooting. Support is available at support@adstep.io.

Start with the setup articles (connect Facebook, Instagram, LinkedIn and Google Ads; add a brand kit), then the approval workflow (who approves what, per brand), then publishing and export (scheduling, native posting, Seller Central files). Troubleshooting covers expired platform tokens, failed publishes and image QA warnings.

Related pages

  • How it works: Paste a product link. Five AI agents gather, compose, design, film and export. Nothing reaches Seller Central or a social channel until you sign it off.
  • Integrations: AdStep connects natively to Facebook, Instagram, LinkedIn and Google Ads, and exports Amazon A+ content upload-ready for Seller Central. API on enterprise.
  • API docs: Reference documentation for the AdStep.io API, available on enterprise rollouts so AdStep runs alongside existing tools such as Sprinklr and Hootsuite.
  • Contact: Talk to the AdStep.io team about Amazon A+ content, social campaigns or a 30-day pilot across your brand portfolio. Email support@adstep.io or book a call.